Episode Details

What if work actually worked for humans? 🤯

Brent Kedzierski joins Amy Lynn to talk about designing workplaces that people want to be in—not just ones they have to be in. From brain chemistry to feedback fails to the real power skills of the future (hint: robots can't compete with these), Brent breaks down what it takes to create a thriving, human-centered workplace.

If you've ever felt like work should feel better, this episode is for you! 🎧

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• Employee experience is often misunderstood. Leaders believe they're offering clarity, but employees often experience confusion and frustration.
• Feedback must balance care with candor. People need honest, actionable input—delivered with respect and intent to help them grow.
• Brain chemistry plays a role in workplace motivation. Work should be designed to naturally trigger positive brain chemicals like dopamine and serotonin.
• Power skills are the future. With automation handling routine tasks, critical thinking, creativity, and collaboration are becoming the most valuable human skills.