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How Genuine Hospitality and Guest Engagement Drive Restaurant Success with Julie Zucker
Published 1 year, 2 months ago
Description
Zack welcomes Julie Zucker, CMO and Partner at Branded Strategic Hospitality and producer of the Hospitality Hangout podcast. With years of experience in restaurant marketing and guest experience, Julie shares invaluable insights into building genuine guest connections, leveraging technology, and fostering a hospitality-driven culture.
Zack and Julie discuss:
- The power of personalized guest interactions
- How technology enhances hospitality without replacing it
- The role of staff engagement in brand growth
- Why guest feedback is crucial for restaurant success
- Julie’s journey from restaurant marketing to industry leadership
Follow Julie and Branded Strategic Hospitality:
https://www.linkedin.com/in/julie-zucker-41895b2/
https://brandedstrategic.com/