Episode Details

In this episode of Power Women In Insurance, Teresa Kitchens is joined by Joyce Segall.

Joyce is with Pattern Insurance and they are thinking outside the box in new ways to serve our community through insurance.

Key Topics:

• Joyce Segall's unconventional path to the insurance industry
• The emergence of Pattern Insurance and its role in modernizing insurance offerings
• Exploring embedded insurance and its impact on consumer experiences
• The challenges and successes of implementing technology in insurance
• The significance of understanding customer journeys to provide tailored insurance solutions
• Future directions for Pattern Insurance and the industry's digital transformation
• The balance between technology and human interaction in enhancing customer service

Connect with:

• Joyce Segall
• Teresa Kitchens

Visit Websites:

• Pattern Insurance
• Sterling Insurance Group