Episode Details

Today we are going to talk about interaction with others, and how to create and handle influence with others.

Part 1- Techniques in Handling People

1-Don’t criticize, condemn, or complain.

• • human nature doesn't admit fault
  • people get defensive and resent the critic
  • it takes patience, character and self control

“When dealing with people, let us remember we are not dealing with creatures of logic.  We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity"

2-Give honest and sincere appreciation.

• • it brings out the best in someone
  • must be sincere and not motivated
  • flattery is cheap praise and doesn’t help long term

“I have yet to find the person, however great or exalted his station, who did not do better work and put forth greater effort under a spirit of approval than he would ever do under a spirit of criticism"

3-Arouse in the other person an eager want.

• • forget your own perspective
  • begin to see others point of view
  • combine your desires with their wants…not manipulation

“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own."

Part 2- Six Ways to Make People Like You

1. Become genuinely interested in other people.

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