Episode Details

In his book, “The Great Game of Business,” Jack Stack introduced the business world to open-book management. The Great Game of Business website points out, “Open-book management at its most effective far outperforms a definition as simple as “sharing financial information with employees”. Open-book isn’t just about opening your financials to your company, it’s about responsibility, ownership, results, and growth, all of these things can come together to drive the needle forward in your organization. With proper training and knowledge, all levels of your business start to act and engage just like the owner, or leadership.”

Clearly, communication is a vital dimension of open-book management. Episode 61 of “Circle of Fellows” featured four IABC Fellows looking at the communicator’s role, including introducing the concept to leadership. Panelists included moderator/Fellow Brad Whitworth and IABC Fellows Jim Shaffer, Tosh Hattori, and Amanda Hamilton-Attwell. Of special note, Jim has worked closely with Jack Stack, founder of open-book management and CEO of SRC Holdings. He escorts clients to SRC Holdings so they can see first-hand how to implement open-book management.

About the panel

Todd Hattori — After 20+ years of leading in-house communication functions within a variety of organizations and industries, Todd “Tosh” Hattori, ABC, IABC Fellow was drawn to the consulting world by PeopleFirm’s core business philosophy: your people = your success. He leads PeopleFirm’s organization design community of practice, engaging and collaborating with cross-functional teams to address business challenges by designing solutions with their people in mind. Outside of his client work, he serves on the volunteer board of directors for the Technology Access Foundation, a national model / leader in providing Science, Technology, Engineering, and Math (STEM) education to students of color; and improving teacher diversity and retention of teachers of color in Washington. He currently serves as the IABC Ethics Committee vice chair.

Dr. Amanda Hamilton-Attwell, accredited by both IABC and PRSA. She is Managing Director of Business DNA, based in South Africa, which provides strategic research and consulting, including communication audits, customer service, and women’s leadership topics. She is licensed in Adobe Connect and WebEx, using these to conduct virtual professional learning and education sessions. and other focused research and training in communication skills. Her career has also included a 15-year stint as a research manager for the National Productivity Institute.

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