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Going Above and Beyond with Customer Service (Carrot Cashflow)
Description
The first two episodes of Carrot Cashflow will air here on Farm Small Farm Smart. You can listen to the rest of the episodes by subscribing to the podcast.
iTunes:
Spotify:
https://open.spotify.com/show/7yWbI4WFF0ZixQT8kEwukL?si=aa0dfe257c654e04
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Farmer Jeremy Tolley discusses why they go above and beyond to service their farm customers. He shares the extra steps he takes to really make customers feel like they are getting something special. He shares how he built his customer base using the website NextDoor. You will also hear his thoughts on why these decided to start aggregating products from other farms.
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