Episode Details

Lloyed Lobo sent hundreds of cold emails trying to sell Boast.ai's R&D tax credit platform. Nobody replied. Then he stopped selling and started hosting 10-person meetups with free pizza - and B2B community building carried the company past $10M ARR without a marketing team.

In this episode, Lloyed reveals how community-led growth replaced traditional acquisition. You will learn how B2B community building grew from small meetups to 120,000 subscribers, why a newspaper column created SEO backlinks that fed the funnel, and how the growth equity firm that bought 52% of Boast discovered the company at a community event.

Boast.ai is a fintech platform with $20M+ ARR, 1,000+ customers, and 120+ team members. Lloyed also wrote the Wall Street Journal bestseller "From Grassroots to Greatness" on SaaS community building.

🔑 Key Lessons

• 🎯 B2B community building starts with small events: Lloyed's first meetups had 10-15 attendees with free pizza and tactical speakers. Those intimate settings built real relationships that turned into customers and referrals.
• 💰 Community-led growth eliminates traditional CAC: Boast.ai reached $5M ARR with no CRM, no marketing automation, and no marketing team through B2B community building alone.
• 🤝 Ask your community for business directly: Most founders give value but never ask for the sale. Lloyed used a consultative approach and attendees who had received value were eager to work with Boast.
• 📉 B2B community building compounds through partnerships: Speakers became mentors, sponsors became referral partners, and one partner alone drove $3M in revenue.
• 🚀 Variable rewards keep community engagement high: During COVID, twice-weekly live AMAs featuring different speakers grew the community-driven SaaS audience from 30,000 to 120,000 subscribers.

Chapters

• Introduction
• What Boast.ai does and the R&D tax credit opportunity
• Company metrics: $20M+ ARR, 120+ team, 1,000+ customers
• Growing up in the slums of Mumbai and war-torn Kuwait
• How the Gulf War taught community and entrepreneurship
• Failed startups before Boast and the path to co-founding
• Starting Boast as a services company with no money
• Why cold outreach failed and the pivot to community
• Building a newspaper column and SEO backlinks
• How a community event led to the growth equity deal
• Converting community members into paying customers
• Scaling from $5M to $10M ARR during the pandemic
• Hospitalized with bilateral COVID pneumonia
• Daughter's wake-up call and the identity crisis
• Depression, losing the tribe, and finding recovery
• The insight behind the book: companions matter most
• From Grassroots to Greatness - the Wall Street Journal bestseller
• Lightning round

Resources

• Full show notes: https://saasclub.io/377
• Join 5,000+ SaaS founders: https://saasclub.io/email