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Selling SaaS Without Sales Experience to 20K Users

Episode 408 Published 1 year, 6 months ago
Description

Patrick Barnes expected 4,000 ideal customers to jump on his new Amazon integration. Instead, it got 46 clicks. That kind of humbling moment keeps happening - even when you've figured out selling SaaS without sales experience well enough to reach 20,000 customers and eight figures in ARR.

Patrick reveals how he bootstrapped and sold Advocately to G2, then acquired a Shopify app with 2,000 customers to build AMP. You'll learn his SaaS sales strategy for personalized outbound, why a free Slack tool drove startup sales as a conversation starter, and how selling SaaS without sales experience taught him that speed beats perfection every time.

AMP serves around 20,000 e-commerce merchants, has raised $18.5 million in Series A funding, and generates eight figures in ARR. Patrick previously grew TradeGecko from $70K to $1.1M ARR in 12 months with his co-founder Cameron before separate exits led them to reunite for AMP.

Key Lessons

  • 🤝 Target existing spenders when selling SaaS without sales experience: Patrick targeted companies already paying $70K/year on G2 and Capterra, making his $500/month product trivial to justify.
  • Speed is the primary strategy for founder selling: Patrick limits company priorities to 1-3 items across 50 employees. Moving fast surfaces mistakes faster and tightens feedback loops.
  • 🛠️ Acquire customers to accelerate selling SaaS without sales experience: Patrick acquired a 2,000-customer Shopify app, applied SaaS sales strategy best practices, and hit $1M ARR within months.
  • 🎯 Mandate customer calls for everyone: AMP requires every team member including engineers to run customer development calls. Customer obsession is built into the culture.
  • 📉 Expect every launch to underwhelm: AMP's Amazon integration got 46 clicks from 4,000 ideal customers on launch day. The feature hit $500K ARR - it just took six months.

Chapters

  • Introduction
  • What AMP does for e-commerce merchants
  • Origin story: TradeGecko to Advocately
  • Selling SaaS without sales experience at Advocately
  • Free Slack tool as a lead generation wedge
  • How the G2 acquisition happened
  • Acquiring a Shopify app instead of building from scratch
  • Hitting $1M ARR with startup sales best practices
  • The Amazon integration launch that got 46 clicks
  • Lightning round

Resources

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