Episode Details

Welcome to the unSeminary podcast. Today we’re talking with Chad Bickley, the executive pastor at Skyline Church in California.

Is your church experiencing growth, but you’re struggling with how to maintain a healthy team culture? Wondering how to create a culture that drives growth while ensuring your staff remains aligned and healthy? In this episode of the unSeminary podcast Chad shares valuable insights on building a staff culture that defines how to achieve the church’s vision while maintaining health.

• Keep your team focused. // Skyline Church has been recognized as one of the fastest-growing churches in the U.S. and has ambitious goals under its 10/10/10 Vision—reaching 10,000 people in 10 years in 10 campuses or church plants. The growth of a church requires more people on the staff, but it’s critical to hire people who are the right fit. Fast growth with an unhealthy staff can be disastrous. Be intentional about clarity and health in your team in order to keep them focused on your church’s mission.
• Six core behaviors. // Churches often create vision statements but they don’t identify the behaviors required to achieve their vision. At Skyline Church there are six core behaviors that they look for in their staff and constantly drill into them. These are: attitude, commitment, work ethic, accountability, trust, and love. Skyline actively reinforces these behaviors through cultural spotlights in weekly staff meetings, hiring processes, and performance reviews.
• Start with the right attitude. // The number one core behavior Skyline’s staff focuses on is level one: attitude. The standards surrounding the right attitude are humility, gratitude, and being a teammate. A person’s attitude is foundational because it affects all of the other core behaviors.
• Your work ethic is like a traffic light. // The level three core behavior is work ethic. It emphasizes working more enthusiastically with grit and with a mindset of how you can be more efficient and better today than yesterday. Think of your work ethic as a traffic light with each color representing your mood. If you’re in the yellow, you’re getting frustrated and need to think about what is going on inside you. In the red? You need to step all the way back to level one and work on your attitude. Skyline emphasizes to start every day in the green.
• Pastor/director meetings to stay healthy. // To keep staff aligned and pulling in the same direction, Skyline Church has a weekly pastor/director meeting with about 20 staff. The meeting includes a cultural section, an awareness section, and a discussion section. The cultural portion involves cultural spotlights where team leaders highlight stories from the past Sunday. They also report “wins” as well as “stucks” which they are trying to work through. The awareness segment highlights what the team is hearing and seeing, and they wrap up with a discussion which covers any other items of note.

To learn more about Skyline Church and connect with Chad, visit www.skylinechurch.org. Plus, to see how Skyline uses its six core behaviors, download their core identity book here.

EXTRA CREDIT // 1