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How Do Agencies Create a Data Story to Show Value and Charge More?

Season 43 Episode 431 Published 5 years, 2 months ago
Description

How can agencies prove value to their clients and eventually charge more? That's the solution Paul Deraval offers in this episode about founding NinjaCat. After entering the agency world later in his career as a software developer and finding the competition was everywhere, Paul shifted his focus. As Paul says: Who makes money in a gold rush? It's the guy selling the pickax." So he decided to offer his unique data reporting technology to agencies and created Ninja Cat in 2014. They are a digital marketing performance management platform built for agencies, media companies, and brands and help agencies create a . He joins the podcast today to talk about how agencies can prove their value to retain customers and the benefits of having automated reporting.

3 Golden Nuggets
  1. The crack in the fortress. Paul found that many agencies were using big black box algorithm platforms for reporting capability that was very limited in scope. Not really designed for that use. And paying a ton of money for it. He decided to focus his business on solving this problem and be the best in the world at helping agencies prove their value to clients by knocking their client reports out of the park.
  2. Deliver a story. Know your clients and know their appetite for data. More data isn't always better. So, before delivering an 80-page report that they may not even read, ask what they would like to know and then deliver to them on a silver platter a data story that says here's what we did for you, here's the impact that had on your business. And don't forget to be clear on the point "here's why you should continue to do business with us."
  3. Focus on the meaningful. What do agencies get from using Ninja Cat for their client reports? They get to focus on the meaningful instead of the monotonous. Instead of data chaos and data wrangling and client reporting they automate that process and spend more time actually optimizing campaigns and building client relationships.
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Using Data Reporting to Tell the Story of Your Agency's Value

Jason: [00:00:00] What's up, agency owners? Got another great, amazing podcast interview coming right up. This guest has a really interesting story and we're going to talk about how can you really prove your value, prove your worth, your ROI? So you can actually charge more and hold onto your clients better. Because a lot of times, if you don't know the value your clients don't know the value and you're probably not going to hold onto them.

So let's go ahead and jump into the episode.

Hey, Paul. Welcome back to the show.

Paul: [00:00:36] Hey, Jason. Thanks for having me.

Jason: [00:00:37] Yeah, man. I'm excited to have you on. So, uh, tell us who you are and, uh, tell us a little bit about your background.

Paul: [00:00:45] Yeah, sure. Uh, my name is Paul Deraval. Um, currently I'm the CEO and co-founder of a company called

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