Episode Details

Today's episode is brought to you by Mesa, the only ecommerce automation platform exclusive to Shopify and Shopify Plus.

Your Business Is A Journey. Invest In Yourself Today.

Inspiring and educating Shopify-powered brands to navigate and accelerate growth through podcasts and strategic insights. We discuss the latest cutting-edge marketing strategies, evergreen tactics and share a roadmap for you to improve efficiencies, profitably grow revenue and build lifetime customer loyalty. Rise to the next level by implementing a new idea, strategy, Shopify app, or marketing platform that's being shared today!

In today’s episode, my guest is Casey Armstrong the Chief Marketing Officer from ShipBob. They are a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Their mission is to make Shopify merchants more successful online by providing best-in-class fulfillment so customers get the fast and affordable shipping they expect.

As we head into the back-to-school season and the much anticipated Q4 holiday time, this is a timely conversation.

What You Will Learn Today

• The importance of focusing on retention efforts and the post-purchase experience.
• How to build a great customer experience through returns management.
• How to expand your reach through marketplaces like Amazon, Walmart, and eBay.
• Benefits of Shopify's Partner Ecosystem.

Links And Resources Mentioned

• ShipBob
• ShipBob Shopify App
• ShipBob Summer 21 Release
• How To Choose A 3PL For Your Shopify Brand
• 100 Thieves Case Study
• Happy Returns
• Loop Returns
• Returnly

Thank You For Listening

Thank you kindly for choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.

We would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on Apple Podcasts. They’re extremely helpful when it comes to reaching our entrepreneurial audience. Steve Hutt reads each and every one personally!

Growth Mindset?

If you’re reading down here, we know the answer ;)

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