Episode Details
Back to Episodes
Why ‘On Time’ Isn’t Always on Target
Published 1 year, 4 months ago
Description
Levi and Christian unpack the complexities behind on-time performance, exploring why being early can be worse than being late, how operators juggle impossible schedules, and the hidden challenges agencies face in defining and maintaining punctuality. They break down how this simple-sounding stat can be surprisingly complicated—and why it matters to both riders and agencies.