Episode Details

FULL SHOW NOTES
https://podcast.nz365guy.com/16

• The difference in selling business application software to infrastructure software
• Customer characteristics (IT or business)
• Changes in recent years in the way customers are acquiring Dynamics 365
• The typical timeframe to sell Dynamics
• Customer engagement process in the Dynamics sale
• Customer engagement post-sale
• Typical stakeholders in a Dynamics sale
• Setting up the pursuit team in a Dynamics sale
• The part RFx, play in the sales process
• Lead generation
• The role of Pre-Sales
• Salesperson enablement
• Different customer profiles Government, Not for Profit and Commercial
• Staying on the cutting edge as a salesperson
• Microsoft Partnership and relationship in the sales engagement

Books Mentioned

• Scar Tissue by Anthony Kiedis http://amzn.to/2HSx3jT
• Master of Scale https://mastersofscale.com
• LinkedIn

Resources

• Iannarino https://thesalesblog.com
• Microsoft Dynamics 365 Roadmap https://roadmap.dynamics.com
• Office 365 Roadmap https://products.office.com/en-us/business/office-365-roadmap?filters=
• Microsoft Dynamics 365 Team blog https://community.dynamics.com/enterprise/b/365teamblog
• CRM User Group http://www.d365ugaustralia.com/ OR Http://crmug.com
• Australian Chamber of Commerce https://www.australianchamber.com.au
• Australia-Israel Chamber of Commerce http://www.aicc.org.au

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith