Episode Details

FULL SHOW NOTES
https://podcast.nz365guy.com/143

• A brief introduction on Shawn’s – growing up and living in Florida for the last 30 years & being born outside of Chicago. 
• Shaun talks about his education  
• Shawn’s day working in the Power Platform Dynamics Arena 
• Shawn's focus on field service and customer service  
• Shawn’s thoughts on getting PowerApps for Field service 
• Is the product set big enough to just chose one thing? 
• Shawn’s recommendation on choosing the right product. 
• What he loves to do the most. Field service and customers service or Sales? 
• Discusses IoT Practical integration to Field service  
• How to tell if preventive maintenance is needed  
• Being an MVP for 3 years – and how his journey started 8 years ago 
• CRM Lady – Anne Stanton 
• Talks about his passion for doing Podcasts 
• Events Shawn's attended – Orlando summit, Ignite broadcasting service and 20mins on PowerApps and field service 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith