Episode Details

FULL SHOW NOTES
https://podcast.nz365guy.com/208

• Muhammad Alam’s educational background story 
• Career background and Microsoft journey 
• Role and responsibilities of Muhammad in Microsoft 
• Talks about the first major virtual MBAS event for Microsoft  
• A discussion about Muhammad’s operations application portfolio 
• Shares his thoughts about where sales and operations coming together 
• Integration story of sales and operations 12 months ago and how Muhammad see it evolving 
• Where Dynamics 365 Sales fit  
• Why Dynamics 365 Sales is important in where Muhammad’s portfolio connects 
• A conversation about Dynamics 365 Commerce Apps 
• Shares what Muhammad thinks about Dynamics 365 Commerce Apps strategically 
• Discussions about Partner Adoption  
• The key fundamental integration in E-Commerce solutions 
• Introduction to Dynamics 365 Fraud Protection 
• How Dynamics 365 Fraud Protection helps the customers? 
• How Dynamics 365 Fraud Protection protect your customer's data? 
• Connection of Dynamics 365 Fraud Protection to Connected store 
• What is Project Operations Applications? 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith