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“Generational differences can impact workplace dynamics” - Amy Wartham

In this episode, we welcome Amy Wartham. We dive into the critical role of soft skills in both personal and professional contexts. There are a few soft skills that are brought to the table and that is the importance of emotional intelligence, effective communication and active listening. Additionally, there’s discussion surrounding the impact of generational differences on workplace dynamics and the need for open-mindedness. 

In this episode, listen for: 

• Building Relationships Through Soft Skills: Sometimes just stepping away from yourself and you don't always have to be the main character in your story. 
• Assessing and Addressing Workforce Needs: People need to have an open mind. It's one of those things where you take the best of both and come up with something phenomenal that's way better than what either of us would have done. 
• Engaging Adult Learners with Soft Skills Focus: Biggest challenge in teaching soft skills to professionals.

Soft skills are essential for success in life and business!

Connect with Amy Wartham: 

LinkedIn: https://www.linkedin.com/in/awartham/

Website: https://corporatetraining.charlotte.edu/

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