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Ep 24. To The Bone: Book Club Never Split the Difference Chap 4
Season 1
Episode 24
Published 1 year, 6 months ago
Description
Shelby and Randy discuss the power of 'No' in negotiations. Chapter 4 of the book Never Split the Difference by Chris Voss discusses the underlying meaning of a "yes" when closing negotiations. "Yes" can be a sign of compliance rather than agreement and suggests using "no" to clarify the other person's position and identify obstacles to reaching an agreement.
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