Episode Details

Welcome to the CanadianSME Small Business Podcast, where we explore the latest trends, challenges, and opportunities shaping the future of small businesses. In today’s episode, we delve into the world of AI, data modernization, and their transformative impact on business operations and customer experiences. Whether you’re a small business owner, a tech enthusiast, or simply curious about the power of data, this conversation is packed with actionable insights to empower your journey toward innovation and growth.

Today, we are honored to have Jaime Tatis, the Chief Insights & Analytics Officer at TELUS, a global leader in communications and technology. Jaime is at the helm of strategic initiatives that advance AI, data, and analytics across TELUS' ecosystem, driving innovation and operational excellence. With a distinguished career leveraging data-driven insights, Jaime has positioned TELUS as a pioneer in technological transformation, setting new benchmarks for excellence and customer impact.

This episode highlights:

• AI in Business: How TELUS integrates AI to streamline operations and deliver superior customer experiences.
• Data Modernization: Exploring strategies to transform traditional data processes into cutting-edge analytics-driven ecosystems.
• Innovation Leadership: Jaime's journey in fostering a culture of innovation and empowering teams to leverage technology for growth.
• Future Trends: The evolving role of AI and analytics in reshaping industries and enhancing business agility.

Join us as we uncover Jaime Tatis’ vision for a future where technology and data serve as catalysts for growth, innovation, and competitive advantage.

Special thanks to our partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
• IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
• Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.