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028 - Using Virtual Consults Even After Re-Opening with Leti Latham
Description
Key Takeaways:
05:02 - Reasons Why Virtual Consultations is a Must In Salon
06:02 - How Consultation Online Affects Your Revenue
09:39 - Seeing More At The Emotional Side
16:41 - Bringing Your Staff Closer
20:29 - The Unity Inside High Performance Salon Academy
Quotes:
“I'm seeing the emotional side of it, and this is why I feel like it just saved us so much, even the emotional side for the guests and stylists.” (10:03) (Leti)
“And at the end, we had some staff that left and wanted to do different things, or maybe just not come back to doing hair but it left us with the core. It left us with the ones who we stuck through it together and want to stick with it for future. It's exciting. It's really exciting.” (17:27) (Leti)
“I have faith and I have a faith in a God who is going to be backing me up no matter what. He's in control. He's in control of all of it.” (18:41) (Leti)