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RiskBites: Difficult conversations in difficult situations
Published 5 years, 1 month ago
Description
Dealing with a difficult situation doesn’t always mean a conversation directly between you and a patient, it could be with their partner, parents or carers. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford Wiezel, Case Manager at Dental Protection explore what steps you can take to prepare yourself when dealing with a difficult conversation.