Episode Details

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Partnering with a recruiter isn’t just about filling a position—it’s about building a team that drives your business forward. In this episode, Kelly Cavanaugh, VP of Recruiting at Promotive, Brian Burris, Account Manager at Promotive, and Matt Fanslow, Shop Manager and Diagnostician at Riverside Automotive, share expert insights on attracting and retaining top talent in the automotive industry. Gain valuable perspectives from both a recruitment company and the shop level, offering a well-rounded view on hiring strategies, retention, and building successful teams. Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes HERE Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z Show Notes

• Watch Full Video Episode
• It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
• Challenges in Hiring (00:02:56)
• Cultural Fit in Interviews (00:03:49)
• Pre-Screened Interview Questions (00:04:55)
• Working Interviews (00:05:52)
• Confidentiality in Job Searches (00:06:37)
• Reasons for Leaving Jobs (00:07:02)
• Culture and Career Opportunities (00:08:11)
• Balancing Work and Training (00:08:34)
• Investment in Training (00:09:11)
• Candidate Profiles and Training Willingness (00:12:56)
• Resume Building Assistance (00:17:09)
• Candidate Preparation for Interviews (00:18:34)
• Curious vs. Serious Job Seekers (00:19:39)
• Ghosting Phenomenon in Recruitment (00:20:47)
• Communication with Candidates (00:21:31)
• Understanding Candidate Excuses (00:23:19)
• Importance of Recruiters for Shop Owners (00:26:09)