Episode Details

About Steve Sutherland:

Steve has been with CERIS since 1996 and has always been driven by his passion for making a difference for our clients and positively impacting healthcare and patients. Steve enjoys being challenged with the opportunity to build and create. As CERIS has grown over Steve’s 28-year tenure, he has consistently risen to the challenge of the organization’s growing needs. He is proactive in building efficiencies and leveraging technology to keep CERIS ahead of the curve, bringing a wealth of knowledge and experience to the organization.

Things You’ll Learn:

1. CERIS is leveraging AI and machine learning to improve payment integrity, reduce administrative costs, and enhance accuracy in claims adjudication.
2. Automating payment processes can significantly reduce administrative burdens and improve overall efficiency in healthcare.
3. Implementing AI tools requires a strong emphasis on security, compliance, and quality data to build trust and ensure privacy.
4. Building trust and gaining buy-in from healthcare professionals is essential, as AI is often met with skepticism due to data governance and privacy concerns.
5. CERIS encourages bold adoption of cutting-edge technologies and collaboration with partners to drive innovative solutions, emphasizing pilot projects and proof of concept for building confidence.

Resources:

• Connect with and follow Steve Sutherland on LinkedIn.
• Follow CERIS on LinkedIn and visit their website.