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Beyond exit interviews: Knowing why workers quit makes for better job matches

Season 7 Episode 13 Published 1 year, 7 months ago
Description

Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute, explain how.

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