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Ep. 15 To The Bone: Book Club Never Split the Difference Chap 3
Season 1
Episode 15
Published 1 year, 8 months ago
Description
Shelby and Randy discuss utilizing tactical empathy and the art of labeling someone's emotions when negotiating.
How can emotional intelligence give you the skills of a mind reader when considering someone else's emotional buy in to a conversation?
www.tothebonepodcast.com
Voss, C., & Raz, T. (2017). Never split the difference. Random House Business Books.