Episode Details

I attribute a great deal of my success to Online Customer Service. When other businesses were asleep at the wheel, I was gaining market share all along. Certainly there have been loads of one shot wonders coming on the scene and making a big splash, and then soon disappearing because their attitude was just to take as much money as they can from people without giving them the service they deserved for their money. I tell you how to avoid that and to do right by your customers to make them long term.

Screw The Commute Podcast Show Notes Episode 326

How To Automate Your Business - https://screwthecommute.com/automatefree/

Internet Marketing Training Center - https://imtcva.org/

Higher Education Webinar – https://screwthecommute.com/webinars

04:55 Tom's introduction to Online Customer Service

06:18 Taking care of customers with lightning speed

10:02 "What would it take to make this right for you?"

13:15 Tools you can use with customers

15:18 Careful what jargon you're using and what you ask for

21:58 Sponsor message

25:02 Messages on voicemail

26:26 Ask for feedback and send thank you notes

27:39 Extra tips

Entrepreneurial Resources Mentioned in This Podcast

Higher Education Webinar - https://screwthecommute.com/webinars

Screw The Commute - https://screwthecommute.com/

Screw The Commute Podcast App - https://screwthecommute.com/app/

College Ripoff Quiz - https://imtcva.org/quiz

Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com

Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel

How To Automate Your Business - https://screwthecommute.com/automatefree/

Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/

Internet Marketing Training Center - https://imtcva.org/

Related Episodes

Survey Cash - https://screwthecommute.com/325/

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