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The supervising keeps on coming as we continue our discussion of "The Supervisor's Guidebook".  This week, Rob talks really fast and for almost an hour all about competency-based training and performance monitoring before Jackie makes a veiled threat that she'll come to your workplace to observe your supervision in action.  Our show refuses to serve complement sandwiches so don't even ask.

Readings discussed this episode:

Reid, D.H., Parsons, M.B., & Green, C.W.  (2012).  The supervisor's guidebook: Evidence-based strategies for promoting work quality and enjoyment among human service staff.  Morganton, North Carolina: Habilitative Management Consultants, Inc.