Episode Details

In this episode, David, Brad, and Molly bring listeners behind the scenes of Tern’s latest developments and share stories from the Tern user community. Highlights include the introduction of Scheduled Send, a game-changing email feature allowing advisors to time emails strategically, and Group Itineraries, enhancing efficiency for those managing group travel. Brad dives into user stories showcasing Tern’s impact, including a 140-agent agency that streamlined commission processing by 80% with Tern’s tools. Molly previews next steps for landing pages and collaboration features, setting the stage for future self-service sign-up capabilities. Join the team as they share insights, user feedback, and the roadmap for making Tern a single powerful platform for all travel management needs.

Highlights:

• 00:52 - Introduction & Highlights: Scheduled Send, Group Itineraries, and Cruise World recap.
• 03:34 - User Stories: Tern’s impact on productivity and sales with a 140-agent Disney-focused agency.
• 08:56 - Feature Spotlight: Scheduled Send feature demo and benefits.
• 11:01 - Group Itineraries Demo: Streamlining group trip planning with templates and pricing integration.
• 18:30 - Feature Development Insights: Complexities in pricing and packaging for groups.
• 23:15 - Upcoming Features: Landing pages, self-service sign-ups, and enhanced trip collaboration tools.

Catch every feature update and exciting user impact story on Flight Path, and join us in exploring the future of travel tech.