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Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot

Published 1 year, 11 months ago
Description

Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each day. And it all begins with onboarding and orientation...

Change your organization's paradigm and you will change your retention results. Not because of a new slogan or initiative, but because your organization fundamentally treats people better. This episode dives into the different approaches to onboarding between successful organizations and those that churn through staff. 

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