Episode Details

This week on the podcast, Erin and JH talk to Shipra Kayan. After 10 years of working in UX design and research at Upwork, she's launched her own consultancy. On the pod, she talked about getting your research started on the right foot, no matter what kind of research you're doing or how big your team is.

Highlights

• [5:47] How do you decide between what to do long-term and short-term?
• [7:49] Do research your team is ready to listen to
• [17:16] Always plan on learning from your research
• [20:05] Democratize your research planning process
• [24:21] Always document your research
• [27:48] There’s a lot of value in actually getting people together in a meeting 

About our guest

Shipra Kayan worked on UX design and research at Upwork for over 10 years. She is now an Evangelist at Miro and runs her own consultancy, helping teams create amazing research-driven UX.