Episode Details
Back to EpisodesOptimizing Operations During COVID-19 with Paula Grassell
Published 5 years, 8 months ago
Description
Paula Grassell is an operations expert - as a former operations manager at MOD Pizza, REI, and Starbucks, she had great insights to share about how restaurants can manage during this pandemic. Her and Zack Oates discuss tuning into customers, being in the people business, how to get front line workers engaged, and more.