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Ep 6 - STR Secrets - How to Let Go of Control And Hire A Team To Run Your Short Term Rental With Kristin Saxton
Description
GUEST BIO
Kristin Saxton - A seasoned short-term rental host living in Texas while running her “Secret Garden” property in South Florida. She’s a free-spirited, detail-oriented person who loves hospitality and providing her guests with a 5 star experience all while living out of state.
HIGHLIGHTS OF THE EPISODE
03:58 Kristin’s background and how she got into the business
10:56 How she found her co-host
13:57 Her plans on getting more units and how she maintains her customer service
15:12 Setting expectations and preventing problems in short term rentals
19:09 How she overcame fear and how she became confident with her properties
23:26 Why hire a separate cleaning team
26:58 The biggest thing that she learned when she started short term rentals
28:37 Her smart systems in her property and security features
31:00 How many hours she spends to run her properties
32:35 Her employees and co-hosts
33:30 Canceled reservation experience and how to deal with it
37:13 Her secret to creating a profitable short term rental business
NOTABLE QUOTES (KEY LESSONS):
“In truth, you have to learn to let go and learn to let people do things that the way they’re gonna do them and not necessarily the way you would do them.” - Kristin Saxton
CONNECTING WITH THE GUEST
Email: secretgardenairbnb@gmail.com
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