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3330 Ryanair e l'identificazione dei viaggiatori con biglietti acquistati da terzi
Published 1 year, 4 months ago
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Ryanair e l'identificazione dei viaggiatori con biglietti acquistati da terziSotto indagine per controllare la qualità del dato, dell’identificazione.
Non sono noti gli aspetti veramente contestati.
Data Protection Commission launches inquiry into Ryanair’s Customer Verification Process04th October 2024The Data Protection Commission (DPC) has today announced that it has opened an inquiry into Ryanair’s processing of personal data as part of the Customer Verification Processes for customers who book Ryanair flights from third party websites or Online Travel Agents.The DPC has received a number of complaints regarding Ryanair’s practice of requesting additional ID verification from customers who book travel tickets via third party websites, as opposed to booking directly on Ryanair’s website. Those verification methods may include biometric data [1].Graham Doyle, Deputy Commissioner with the DPC commented: “The DPC has received numerous complaints from Ryanair customers across the EU/EEA who after booking their flights were subsequently required to undergo a verification process. The verification methods used by Ryanair included the use of facial recognition technology using customers’ biometric data. This inquiry will consider whether Ryanair’s use of its verification methods complies with the GDPR.”The decision to conduct the inquiry under Section 110 of the Data Protection Act 2018[2], taken by the Commissioners for Data Protection, Dr. Des Hogan and Dale Sunderland, was notified to Ryanair earlier this week. The inquiry is cross-border[3] in nature and will consider whether Ryanair has complied with its various obligations under the GDPR, including the lawfulness and transparency of the data processing. NOTES TO EDITOR:[1] Article 4(14) of the GDPR‘Biometric data’ means personal data resulting from specific technical processing relating to the physical, physiological or behavioural characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data.[2] Section 110 of the Data Protection Act 2018:The Commission may conduct inquiry into suspected infringement of relevant enactment
Non sono noti gli aspetti veramente contestati.
- https://www.ryanair.com/it/it/lp/esplora/hub-di-verifica-cliente
- https://www.ryanair.com/gb/en/lp/explore/verification-hub
- https://help.ryanair.com/hc/en-us/articles/12893353769489-How-do-I-use-the-online-verification-process
- https://help.ryanair.com/hc/en-gb/articles/12893493549329-How-do-I-verify-my-booking
- https://corporate.ryanair.com/news/ryanair-launches-new-customer-account-verification-to-protect-customers-from-internet-scams/
- https://www.dataprotection.ie/en/news-media/press-releases/data-protection-commission-launches-inquiry-ryanairs-customer-verification-process#Ryanair%E2%80%99s
Data Protection Commission launches inquiry into Ryanair’s Customer Verification Process04th October 2024The Data Protection Commission (DPC) has today announced that it has opened an inquiry into Ryanair’s processing of personal data as part of the Customer Verification Processes for customers who book Ryanair flights from third party websites or Online Travel Agents.The DPC has received a number of complaints regarding Ryanair’s practice of requesting additional ID verification from customers who book travel tickets via third party websites, as opposed to booking directly on Ryanair’s website. Those verification methods may include biometric data [1].Graham Doyle, Deputy Commissioner with the DPC commented: “The DPC has received numerous complaints from Ryanair customers across the EU/EEA who after booking their flights were subsequently required to undergo a verification process. The verification methods used by Ryanair included the use of facial recognition technology using customers’ biometric data. This inquiry will consider whether Ryanair’s use of its verification methods complies with the GDPR.”The decision to conduct the inquiry under Section 110 of the Data Protection Act 2018[2], taken by the Commissioners for Data Protection, Dr. Des Hogan and Dale Sunderland, was notified to Ryanair earlier this week. The inquiry is cross-border[3] in nature and will consider whether Ryanair has complied with its various obligations under the GDPR, including the lawfulness and transparency of the data processing. NOTES TO EDITOR:[1] Article 4(14) of the GDPR‘Biometric data’ means personal data resulting from specific technical processing relating to the physical, physiological or behavioural characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data.[2] Section 110 of the Data Protection Act 2018:The Commission may conduct inquiry into suspected infringement of relevant enactment