Episode Details
Back to Episodes#897: How to Cross-Train Your Positions
Description
Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts.
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Transcript:
Kiera Dent (00:00.792)
Hello, Dental A Team listeners. This is Kiera and I, you guys. I hope today is just a great day for you. hope that life is positive for you. I hope that you are choosing to find happiness. And there's a really cool quote today that I'm looking at on the day I'm recording. It's by Jim Rohn. And he said, we must all suffer one of two things, the pain of discipline or the pain of regret or disappointment. And I thought about that because they say discipline weighs ounces, regret weighs.
weighs tons. And I hope that you are disciplined in your thoughts, disciplined in what you focus on, disciplined in what you consume, discipline on the people you associate with and realizing that you're the creator of your life. You're not the manager of the circumstances that come your way and truly owning that role that we are all blessed and given to create the practice we want to be, to create the life we want to live.
to not blame people for when things are happening, maybe to us and realizing what role did we play in that and how can we better ourselves. And it's a crazy world to live in. It's a crazy space. And I think honestly, right now it's a game of mental stamina. I think that that's the world we're living in. I think we've conquered so many things. We've conquered washing our clothes and our dishes and...
Like shoot, even Instacart, like you can get groceries delivered, you can get food delivered. We've conquered so many things and we've been blessed with so much that I think n