Episode Details

In this episode, Christopher Hunsberger, co-founder and chief operating officer of Appellation, shares how stepping into a new role at Four Seasons Hotels and Resorts pushed him beyond his comfort zone and the key lessons he learned about collaboration and building a culture of innovation.

Listeners will learn:

• How Christopher led product and service innovation at Four Seasons Hotels and Resorts (00:00)
• The importance of being nimble and agile when innovating (03:19)
• The value of risk-taking and having the willingness to fail (03:40)
• The significance of collaboration when creating something new and different (04:11)

Mentions:

• Izzy Sharp, former CEO of Four Seasons (01:10)
• Katie Taylor, former CEO of Four Seasons (01:20)

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands