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How to Calculate Retention with Both Perpetual Licenses and SaaS

How to Calculate Retention with Both Perpetual Licenses and SaaS

Published 1 year, 7 months ago
Description

In episode #235, I address a student's question. Yes, there are still software companies with the perpetual/maintenance model. As they transition to SaaS, we must be careful when calculating certain metrics.

- The perpetual license / maintenance model

- Transition from legacy to SaaS

- How to track retention

- Keep maintenance separate from subscriptions

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