Episode Details

Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what’s the timeline, what type of accountability methods come into play, and more.

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Transcript:

The Dental A Team (00:02.51)

Hello, Dental A Team. We are so excited to be here with you. I have the one and only Dana back on the podcast with me today. And Dana, your hair looks amazing. I hope people are watching, because I love this side swoop and curl thing you got going on. It's super cute, super cute.

Dana (00:20.448)

It's Friday, right? Fun Friday.

The Dental A Team (00:22.52)

Fun Friday, I love it. You're right, you're right. Dana, just so you guys know is, well, you guys already know she's my fashionista when it comes to workout apparel and athleisure wear, which we live in. So she's my fashionista there, but she also teaches me tips and tricks on how to do my hair. One time I made her record herself on how to, I think it's called the wave now, it's like the crimper thing, and she literally had to record herself to send it to me. I'm the older sister.

So I don't have people in my life to teach me these things. Sorry, Eileen on Dana for that. So now you're gonna have to record yourself doing your hair today. Thanks. thank you, thank you. I am excited to be here today. You are, I say this constantly, but you are like our Ops Manual guru within our company. You have done so much work on the Ops Manual itself for us and you work with clients on it and you've done.

Dana (00:58.02)

Okay, do it again, always for YouTube.

The Dent