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Season 3 Episode 1: All roads lead to a Buyer. A buyer is at the heart of every company. We discuss how to manage all those internal department relationships.
Description
A Buyer is so central to a company, there are so many relationships you need to build for successful sales, and the customer is at the heart of everything - everyone's responsibility in a company is to focus on making it the best experience for a customer, whether that be price, stock levels, design, quality, placement, POS, service…
So here are the 3 takeaways from today's episode
- We’ll have to start with ‘all roads lead to a buyer’ - so it’s important not to work in silo, you need the support of all the teams, share your ideas and aspirations, these are the people around you bring your vision to life!
- We’re all working towards the same goal - despite different skill sets, different focus and different KPIs, the ultimate goal is still the same - to drive the company forwards
- Customers are at the heart of the company - they have to be. If your customer isn’t the reason that you do the work that you do as a retailer, than you’re not heading in the right direction!
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