Podcast Episode Details

What Are the Key Skills for a Successful Salesforce Admin Interview?

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Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus.

Join us as we chat about how to land your first Salesforce Admin role, from where to find good opportunities to how to prep for the job interview and more.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood.

How Salesforce Admins should split their learning time

We're talking with Jason because he spends a lot of time interviewing and hiring people for Salesforce roles. So if you want to be a Salesforce Admin, how should you split up your learning time?

Jason recommends following the 20/30/50 rule. Spend 20% of your time on Trailhead, 30% on acquiring certifications, and 50% on finding some way to gain experience. This split corresponds to how important they are on your resume.

Trailhead: Becoming a Ranger is priority one, followed by getting some Superbadges. Take the time to set up your profile with a photo, a description of yourself, and a custom URL so that you look like you're an active member of the community.

Certifications: When is the best time to take a Salesforce certification test? As soon as possible! If you don't get it this time, you can use your results to help you prep for the next exam. And if you do pass, you can get the next cert sooner.

Gain Experience: Volunteering isn't the only way to get experience. You can enroll in a program where you build mock projects in Salesforce, or just build something on your own. The important thing is to have projects you've built in Salesforce that you can demo in your job interview.

Interview preparation and skill assessments

When you're going for your first Salesforce job interview be ready for some sort of skill assessment. Time pressure is usually a factor in these tests, so Jason recommends doing a practice run.

Talk to a friend, find out what kind of data they collect, and then give yourself a day to build them an app. It could track the books they've read or the distance they've run, the important thing is that you don't know what it's going to be before you talk to them.

All admins are consultants

It's also important to realize that an interview isn't just about showing your skills—it's about showing who you are. It's a chance to listen and empathize with the person on the other side of the table. It's a chance to share something that stood out to you in your research about the company. And most importantly, to show who you are by asking questions.

Why does Jason place such an emphasis on soft skills in a Salesforce Admin job interview? Because, at the end of the day, every admin is a Salesforce consultant for their organization. You talk to people about their problems to get requirements, come up with a solution, and then iterate on that solution.

We touch on a lot more in this conversation about how to look for Salesforce jobs, developing listening skills, and what it's like to be a Salesforce consultant, so be sure to listen to the full episode and subscribe so you don't miss out.

Podcast swag

• Salesforce Admins on the Trailhead Store

Learn more

• Salesforce Admins Podcast Episode: Pei Mun Lim on the Skills of a Business Analyst

• Salesforce Admins Blog: Published on 1 year, 3 months ago