Episode Details
Back to Episodes#888: Insider Scoop on What Office Managers Do
Description
Rereleasing one of DAT’s most popular episodes!
What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics:
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The one trait you need to be a successful OM
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Why your OM needs to be a numbers person
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How to be fair and respected as an OM
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What the ideal OM/doctor relationship looks like
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Plus a ton more!
Episode resources:
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Transcript:
The Dental A Team (00:05.806)
Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.
Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A -Teams. Welcome to the Dental A Team Podcast.
The Dental A Team (00:51.352)
Hello, Dental A Team listeners. This is Kiera and I've got Brittany. It's always weird to call her Bri