Episode Details
Back to Episodes#887: Ensure Your New Patients Are Staying
Description
Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there’s a chain of accountability in the first place.
Episode resources:
Tune Into DAT’s Monthly Webinar
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Transcript:
The Dental A Team (00:02.16)
Hello, everyone. I am back again today with the one and only brilliant Brit. I have coined her new name and it's sticking it's gonna fit. Add it to the list. She's got about 15 of them. So your 16th name brilliant Brit. Thank you for being back with me today. I am on pod nine. just recorded another podcast that I cannot actually wait to release to the whole world here because I love
The Dental A Team (00:26.852)
when we can dive into stats and numbers. So Britt, thank you so much for being here with me today and recording these with me. I'm excited for this one as well. How are you? How are you doing? How's life? How's the world of brilliant Britt?
Britt (00:39.03)
I mean, I'm here with Spiffy Tiffy, so it's a good time.
The Dental A Team (00:42.074)
That's fair. That's fair. That's fair. I can't believe how well that name stuck. comes on a just so everyone knows. When my anniversary comes around every year, I get something marked some sort of memorabilia marked with Spiffy Tiffy. And they haven't let my even though our caricatures are gone. If you've never seen our caricatures, you need to go do some Dental A Team digging. They're out there somewhere. And this year's came with my character because they know
Britt (00:51.573)
Yeah.
The Dental A Team (01:10.339)