Episode Details

Host Regan Brown and Bill Mann, President of The GB Group Construction & Painting, sit down with Reale Edgerton, an Account Executive at Axela Technologies, to discuss the critical role of collections in HOAs. They explore the importance of having a solid collection policy and the benefits of offering payment plans to homeowners who fall behind on dues.

Chapters

00:00 Introduction and Background

03:18 The First Steps for Managers

06:23 Setting Up Payment Plans

08:15 Addressing Special Assessments

11:50 Legal Considerations and Involving Attorneys

13:57 Penalties and Consequences

15:59 Ensuring Fairness and Avoiding Bias

18:19 Reviewing and Working with Attorneys

20:55 The Impact of Delinquencies on Loans

25:07 The Ripple Effect of Delinquencies

27:07 Assistance Programs and Grants

30:41 Conclusion and Contact Information