Episode Details

Top Global Retail Technology Expert & friend of the #pod Carl Boutet discusses his role as the in-house retail technology expert at the Montreal SAIL show, highlighting his involvement in marshalling the experts in the food and innovation industry together to share wisdom and insights across the sector here in Canada and around the world.

Carl emphasized the importance of food in retail, noting that successful retailers like Walmart and Costco have integrated food offerings as part of their successful business growth model.

Carl also mentioned the challenges of innovation and details McGill's innovation lab, which focuses on frictionless commerce and healthy consumption, as well as its interdisciplinary research. Boutet also touched on the overhyped and underhyped aspects of smart carts and AI in retail and the need for more iterations in format innovation.

About Carl
Business strategist and executive advisor, McGill

Carl is a Montreal-based business strategist, digital marketer and executive advisor with over 25 years of hands-on operational, marketing and retail executive experience. He has worked across a full array of business environments from the very large, such as 10 years with Costco Wholesale to working as commercial applications lead for a global B2B security technology company. In both, managing product portfolios and emerging go-to-market strategies.

As the founder of StudioRx, he advises executives, B2C/B2B solution providers and all types of ecosystem partners on how to tailor their solutions according to customers’ evolving needs and build effective commercial strategies to meet them.

He holds an MBA from Queen’s University as well as professional certificates from Stanford, Harvard and MIT.

He advises several technology startups, industry associations and innovation labs.

He is the principal advisor for the McGill University Retail Innovation Lab in Montreal, Canada. He is also, course instructor at McGill Masters in Retail Innovation (emerging technologies and new business models) and adjunct digital marketing faculty at Asian Institute of Technology MBA School of Management.

Carl is recognized by Rethink Retail among the world’s most influential thought leaders and has keynoted, chaired and/or moderated the largest retail conferences around the world. He remains a regular media contributor with global news networks.

In 2021 he published his first book; The Great Acceleration – on how the Covid-19 pandemic rapidly propelled digital transformations and the business strategies to address the challenges that followed.

About Us

Dr. Sylvain Charlebois is a Visiting Professor in Food Policy and Distribution at McGill University and a Professor in Food Distribution and Policy in the Faculty of Management at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University.

Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. He is one of the world’s most cited scholars in food supply chain management, food value chains and traceability with over 775 published peer-reviewed journal articles. Dr. Charlebois is also an editor for the prestigious Trends in Food Science Technology journal. 

He co-hosts The Food Professor podcast, discussing issues in the food, foodservice, grocery and restaurant industries and which is the most listened Canadian management podcast in Canada. 

Every year since 2012, he has published the now highly anticipated Canadian Food Price Report, which provides an overview of food price trends for the coming year. Furthermore, his research has been featured in several newspapers and media groups, nationally as well as internationally.