Episode Details
Back to EpisodesCALLER: Handling Difficult Customers: How to Get Your Boss to Set Boundaries
Episode 46
Published 1 year, 7 months ago
Description
In this episode, Dr. Pollack assists Steve, a big box hardware store employee, in managing a persistently difficult customer. Discover practical steps for setting boundaries with problematic clients and how to get your boss to support you.
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Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
- Peaceful Leaders Academy
- Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
- FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems
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