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248 - Bill Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy
Published 1 year, 7 months ago
Description
This week: William Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy; Southwest short on communicating some big changes; A look at Delta's IT meltdown; American down and projects worse; Listener Q on SWA employee reaction to changes.