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Understanding the concept of Customer Empathy | Chris Hood

Understanding the concept of Customer Empathy | Chris Hood

Episode 235 Published 1 year, 7 months ago
Description

Join us as Chris Hood, CEO of Muddy Robot Games and CMO for PolyAPI, shares his extensive expertise in digital strategy.

 

With over three decades of experience in online development, Chris is a keynote speaker and thought leader known for his transformative insights.

 

Author of Customer Transformation, Chris presents a comprehensive seven-stage strategy for aligning customer needs with business value.

 

His extensive experience spans various industries, including financial, healthcare, retail, and non-profit sectors.

 

At Google, Chris developed transformation programs for Fortune 500 companies, while at Fox Broadcasting, he introduced cutting-edge storytelling technologies for shows like Glee and American Idol.

 

As a co-founder of Blind Squirrel Games, his influence reaches across multiple industries.

 

In addition to his consulting work in AI, Chris shares his knowledge with students at Southern New Hampshire University through courses such as Business Systems Analysis, bridging the gap between business and technology.

 

Tune in to explore Chris’s innovative strategies and learn how his expertise can help you align your business with evolving customer needs and technological advancements.

 

Don’t miss this opportunity to gain insights from a leader who continually shapes the future of digital strategy.

 

Visit his website here: https://chrishood.com/

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