Episode Details

Melissa took the plunge as an empathy and EQ coach and consultant after losing a career to unempathic leadership, and has never looked back.  Her goal was to discover how to create better leadership with the single element most leaders in her experience dismissed: EQ through the use of empathy.  How serious is she?  Serious enough to bring 30+ years of leadership experience to the fore.  Serious enough to pursue a second doctorate in Interdisciplinary Leadership with a dissertation focus on Empathy in Leadership.  Serious enough to have MBA and Master of Data Analytics to be able to back up her arguments with data-driven proof and sound business cases.  Serious enough to bolster all of this with certifications in Change Management (ACMP/Prosci), the Society for Human Resource Management (CP), and Cornell University (DEI&J).  Yes, she has experience, expertise, AND education.  Add to this decades as a coach, and she’s created the perfect blend to counsel both current and emerging leaders in navigating these turbid waters.

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