Episode Details

On this podcast, Brad Hairston talks with Darshan Shah, Director of Automation at ISG, who explains how his company has developed an end-to-end intelligent automation solution for supplier onboarding that enables their customer to overhaul this process faster and more efficiently.

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Here’s what we talked with Darshan about: 

*Why ISG targeted supplier onboarding

*How the process was automated and enhanced

*What made process orchestration a necessary part of the solution

*Other automation capabilities utilized in this solution

*How process governance and benefits tracking are addressed

*How to sum up the overall value proposition of this solution

*ISG and GenAI

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