Episode Details

In this special sponsored episode, Dax Cross, CEO of Revenue Analytics, shares insights into the evolution of revenue management in hospitality.

• [00:22] - Dax's background and the origins of Revenue Analytics.
• [03:21] - Overview of Revenue Analytics.
• [04:14] - The benefits of cross-pollination of ideas from different industries.
• [05:57] - The transition from a consulting company to a software as a service (SaaS) company.
• [07:35] - The size and scope of Revenue Analytics' business in hospitality.
• [09:01] - Trends in revenue management today.
• [11:20] - The shift towards "above-property" revenue management.
• [14:12] - The importance of thinking at a higher level for commercial strategy and how technology can enable this shift.
• [17:04] - Challenges in managing data and the importance of synthesizing information for better decision-making.
• [21:00] - Insights from enterprise companies that can be applied to midsize hotel groups.
• [25:06] - A case study of a midsize hotel group that successfully transitioned to a more automated revenue management system.
• [27:57] - The importance of building trust in technology and the role of transparency in system recommendations.
• [30:14] - Advice for overwhelmed revenue managers on how to move towards a more strategic approach.
• [32:29] - Resources and next steps for listeners interested in learning more.

Resources:

• Learn more about N2Pricing RMS
• Free guide: Experience a day in the life with N2Pricing™ RMS 
• See more resources from Revenue Analytics

A few more resources:

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands