Episode Details
Back to Episodes#855: Office Manager Guru Says, “Add Video to Onboarding!”
Description
Tiff and Dana talk about why videos are such effective additions to your practice’s operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more.
Episode resources:
Practice Momentum Group Consulting
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Transcript:
Tiffanie (00:02.174)
Hello Dental A Team, I'm so excited to bring you Dana back in the house with some operations manual excitement. I don't know if you've heard her or not, but she is my ops manual guru. Dana, thank you for allowing me to lean on you for these pieces constantly. You do more with our operations manual and our clients operations manuals than I think any of us do. And it's just super helpful for me. So thank you for being here today, Dana. How are you?
Dana (00:27.72)
I'm doing good. Thanks for having me. You know I always love podcasting with Sif.
Tiffanie (00:33.214)
I love it. Thank you. Thank you. Today's been a weird day for us. I think it's like, is it gloomy where you are? I know you're an hour and a half south, but my weather usually comes from you or California. So yeah, yeah, it's like intermittently gloomy, super hubby looking. We'll see. We'll see if we get it. You'll go you'll go down before me. So just let me know. Yeah, keep me posted. So I promised some operations manual stuff today.
Dana (00:53.544)
I'll let you know.
Tiffanie (01:02.174)
There are just so you guys know, I mean 200 probably I have no idea. We've done so many podcasts on operations manuals. So go back through and listen to them. If you're on the website or on your iTunes or whatever, you can use the search and within dental A team and just search for those podcasts. If you say ope