Episode Details
Back to EpisodesThe Art of Customer Disappointment | Lean Built - Manufacturing Freedom E49
Episode 49
Published 1 year, 8 months ago
Description
Jay and Andrew dive into the secrets of maintaining productivity amidst workplace interruptions, mastering remote collaboration, and leveraging tools like Slack and Signal for seamless communication. They also talk about the surprising benefits of groupthink, and the art of knowing when it's actually beneficial to disappoint customers—and when it's critical not to.